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Axcient Technical
Best Practices Newsletter

From Technical People For Technical People


February 2021 - ARCHIVE


x360Recover Direct-to-Cloud

New! Self-hosted vaults on Private Cloud

Direct-to-Cloud backups are now available on self-hosted Private Cloud vaults, starting with release v10.6.0

Back in October, we introduced Direct-to-Cloud backups for Axcient-hosted cloud vaults, delivering full-featured x360Recover backups, without the expense of a local appliance.

With this release, we're extending Direct-to-Cloud backups to self-hosted Private Cloud vaults, too.

x360Recover Virtual Office

Feb 11: Join us for a 15-minute speed demo

Check out our fifteen-minute speed demo on x360Recover Virtual Office, followed by a rapid-fire question and answer session.

Reserve your spot now

x360Recover Smart Recovery

Test in an environment exactly matching production

x360Recover Smart Recovery is an enhancement to the virtual disk engine that allows the appliance or vault to return an exact copy of the original disk volume present within the source protected system.

See how it works



Axcient x360Cloud

x360Cloud ensures your Microsoft 365 and Google Workspace data is always safe and accessible.

Improvements in 2.43.0 include Free NFR licenses: We're still offering all MSPs FREE x360Cloud not-for-resale (NFR) licenses for your own organization. Register for free x360Cloud NFR licenses


Axcient x360Sync

Planning for new organizations

Before you create your first organization, take time to consider essential settings.

  • How to Create a New Organization

  • Planning Worksheet for New Organization

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    Axcient Knowledgebase

    What's new in the Axcient knowledgebase?

    Our knowledgebase features the latest release notes, how-to guides, and troubleshooting instructions, designed to make it easy for you to find information without having to ask for help.

    Virtual Office knowledgebase collection

    Direct-to-Cloud (D2C) knowledgebase collection

    Check out the latest new knowledgebase articles




    Axcient x360 Portal

    Have you explored the x360 Portal yet?

    The Axcient x360 Portal serves as a single pane of glass for everything related to Axcient products and services. You can use the Portal to:
    • Access all Axcient x360 Product Portals (x360Cloud, x360Recover, x360Sync)
    • Manage and submit new support tickets
    • Pay invoices and review usage
    Review the x360 Portal FAQs




    Suggestions

    Discovered a feature you would like to see?
    Please consider submitting your idea via our Feature Request form.



    Technical Support

    All critical issues covered 24/7

    General Support 800-352-0248 #2 720-204-4500 #2
    Knowledgebase Open a Support ticket Schedule live training

    x360Sync Mon - Fri 6:00 AM to 6:00 PM MT
    x360Cloud Mon - Fri 3:00 AM to 4:00 PM MT
    x360Recover Direct-to-Cloud (D2C) Mon - Fri 24/5 MT
    x360Recover Mon - Fri 24/5 MT
    x360Recover (BRC/Fusion) Mon - Fri 24/5 MT
    All other products Mon - Fri 6:00 AM to 5:30 PM MT




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