January 2019

- - - - - Axcient Technical Best Practices Newsletter

Information from technical people for technical people.

Protect Everything.
No sales jargon, no promotional gimmicks, just technical news
you can use with our Axcient products:

Get Axcient certified in 2019
New product certification courses are launching in Q1. Master configuring, managing and troubleshooting Anchor and Replibit, using practical examples designed to increase your technical skills.

Adding a new Replibit vault

When you are ready to have additional vaults provisioned in the Axcient Cloud, you'll need to know how to configure them for replication.

Learn more about adding Replibit vaults:

Migrating a protected Replibit system

Have you ever needed to relocate a protected system in Replibit, including all recovery points, job histories, and metadata, from one device to another?

There are two methods you can use to perform this type of full migration.

Read more about migrating a Replibit system:

[Video] How to migrate a Replibit BDR appliance

[Video] How to migrate a Replibit vault

Configuring a new Replibit BDR appliance

You probably already know you can lease an Axcient Replibit BDR appliance.

But you have new choices when configuring that Replibit BDR appliance, too

How to configure a new Replibit BDR appliance:

Retrieving Anchor log files for agent sync issues

When the Anchor desktop client is not synchronizing as expected, your first step in diagnosis is to gather the logs from the Anchor desktop client.

Learn about gathering Anchor log files:

[Video] Tips on reading Anchor log files:

Using the Machines tab to track sync issues

The Anchor Machines tab allows you to see all devices registered to a selected organization, which can help you track and monitor those registered machines.

Find out more about using the Anchor Machines tab:

Watch a short video on how to do this:

Business Recovery Cloud (BRC) has three main consoles:

UMC (Unified Management Console)
RMC (Remote Management Console)
BRC User Portal

Find out when to use each BRC console:

What is BRC's Unbundled Offsite(UBO) feature?

Axcient BRC replication backup jobs are sometimes referred to as “offsites”. As the name Unbundled Offsite implies, once this feature is enabled, your offsite jobs won't be bundled up together. As soon as each backup job completes, the corresponding cloud replication threads start running.

Details on using the UBO feature are available here:

Watch for an invitation in Q1 2019 to pay your invoices using our new Business Availability Portal.

Take a look at the Portal FAQ and watch for more details.

If you have suggestions for future newsletter topics, or ideas on new features, please get in touch using our Feature Request. We value your input on how to improve our product offerings.

Free! Schedule live, customized training on any Axcient products here:

Anchor Support:
Open a Support ticket:
Anchor Knowledgebase
Mon - Fri: 8 AM to 7 PM EDT
Replibit Support:
Open a Support ticket:
Replibit Knowledgebase
Mon - Fri: 24/5
Available weekends
for critical issues
BRC Support:
Open a Support ticket:
BRC Knowledgebase
8 PM Sun - Fri 9 PM EDT

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