Axcient Technical
Best Practices Newsletter

From Technical People For Technical People

January 2021 - ARCHIVE

New: x360Recover PSA integration

Integrate your PSA platform

Our new x360Recover interface integrates the two most popular PSA platforms - ConnectWise and Autotask - for seamless automation, easy access, and clear visibility for all of your backups. Start monitoring in minutes.

Curious? Take a look: How to integrate x360Recover with a PSA platform

Introducing Virtual Office for x360Recover

What is Virtual Office?

In December, we launched Virtual Office, a self-managed BCDR which lets you recover everything in the Axcient Cloud, from single servers to an entire office - without waiting for the Axcient support team.

Of course, Virtual Office is easy to configure. And you can also run recovery tests at any time: show your clients that every server, workstation, desktop, and laptop can be spun up - and then provide them with a report for verification.

x360Recover Direct-to-Cloud

Direct-to-Cloud bandwidth/network throttling

Since we released Direct-to-Cloud, your most frequent request has been for a means to limit the bandwidth of the agent.

Agent 2.27 now lets you set a maximum outbound bandwidth limit and perform throttling of network uploads.

See how to set agent throttling options here

By the Numbers: 2020
Actually, there was some good news in 2020:

  • 300 KM: The altitude at which SpaceX offers commercial flights for private passengers to Earth and Lunar orbit. Reserve seats now at spacex.com.
  • 24%: The rate at which coral is starting to grow back on the Great Barrier Reef, according to the Australian Institute of Marine Sciences.
  • 196 in one minute: Number of (correct) multiplication and division answers produced by 10-year-old Nadub Gill, achieving a new Guinness World Record.
  • 170 miles: How far Rocky the owl travelled, stowed away in the Rockefeller Center Christmas Tree, before being rescued and released.

Axcient x360Sync (Anchor)

Stream files on demand with our new Thin Client

Now, in addition to using the classic desktop client, x360Sync (Anchor) end users can manage local files and folders with the x360Sync Thin Client. Users enjoy access to files without the limits of local storage - plus, they can instantly recover from disasters without having to wait for files to sync locally.

Happy New Year from Axcient!

Axcient Knowledgebase

Subscribe to your favorite topics

To stay current with the latest Axcient information, you can subscribe to topics in our knowledgebase. Subscribing to a specific topic notifies you any time a new article is published in that section.

How to subscribe to knowledgebase topics

All new knowledgebase articles

Axcient x360 Portal

Have you explored the x360 Portal yet?

The Axcient x360 Portal serves as a single pane of glass for everything related to Axcient products and services. You can use the Portal to:
  • Access all Axcient x360 Product Portals (x360Cloud, x360Recover, x360Sync)
  • Manage and submit new support tickets
  • Pay invoices and review usage
Review the x360 Portal FAQs

Axcient x360Cloud (CloudFinder)

Free NFR licenses: We're still offering all MSPs FREE x360Cloud not-for-resale (NFR) licenses for your own organization. Register for free x360Cloud NFR licenses


Discovered a feature you would like to see?
Please consider submitting your idea via our Feature Request form.

Technical Support

All critical issues covered 24/7

General Support 800-352-0248 #2 720-204-4500 #2
Knowledgebase Open a Support ticket Schedule live training

x360Sync (Anchor) Mon - Fri 6:00 AM to 6:00 PM MT
x360Cloud (CloudFinder) Mon - Fri 3:00 AM to 4:00 PM MT
x360Recover Direct-to-Cloud (D2C) Mon - Fri 24/5 MT
x360Recover (Replibit) Mon - Fri 24/5 MT
x360Recover (BRC/Fusion) Mon - Fri 24/5 MT
All other products Mon - Fri 6:00 AM to 5:30 PM MT

Protect Everything