Unfortunately, the world changed for MSPs this month, when one of our co-vendors was affected by a cyber attack.*
Please be aware that Axcient AirGap - a built-in enhancement to your Axcient BDR solution - saves a snapshot of your data in a protected environment, providing a last line of defense during any cyber-attack on your backup files.
You control which recovery points are saved on a device, and how long those points are kept, by adjusting your snapshot retention settings.
If you're running out of space on your x360Recover appliance or if you're curious about your current settings, review details on
snapshot retention settings
x360Recover Direct-to-Cloud
Instant export
In 10.7.0, you can now instantly export virtual disk images and make them available for immediate download.
No more lengthy conversion process! The new feature dynamically transforms the raw volume into a downloadable file of any supported virtual disk type.
Our Support team has observed partners performing certain troubleshooting steps on their own - prior to opening a ticket or seeking assistance from us - and these steps can hinder efforts to quickly resolve backup issues.
Please! Remind your techs to avoid:
Uninstalling or deleting agents
Deleting the agent installation folder
Deleting any files in the agent installation folder
Removing Microsoft Volume Shadow Copy snapshots
Our Support team is here to help 24/5 - with any x360Recover-related question.
And, of course, we're standing by 24/7 for any critical recovery situations.
Now, use that Virtual Office as a test environment for hardware or software changes. Or perform a production virtualization, to be used in the event of a disaster, to temporarily replace production devices until a permanent replacement is ready.
Runbooks are the tools you use to configure an automatic deployment plan for virtualized devices in Virtual Office. Learn more about RunBooks
Axcient employees are a diverse lot, in many ways, and we were widely dispersed even before the pandemic brought about so many changes.
It is still fun to "meet" each other, and learn a bit more about our teams, both old and new.
So - here are a few new faces - as well as some familiar smiles!
Dylann Orozco
Carissa Johnson
Kris Connors
Amit Vij
Lena Patatpsova
Melanie Glisson
Victor Moreira
Kate Dyachenko
x360Cloud
Search and restore OneDrive folders
You now have several options to search and restore OneDrive folders backed up in x360Cloud: use the Use Smart Search tools or
use the new browsing tools built into x360Cloud
Overview of both methods:
x360Sync
You already have Thin Client (as a free upgrade)
x360Sync's Thin Client provides Windows file access without consuming much local storage. And the best part is - you already have access to Thin Client as a free upgrade feature.
Our simple Partner Program offers you on-boarding technical training and certification and early access to new products and programs (among other benefits).
