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Technical Best Practices Newsletter

From Technical People For Technical People

March 2021 - ARCHIVE

Axcient Xclusive: March 17

What is an Xclusive Partner Chat?

Join Kevin Hoffman, our founder and CTO, for a live 30-minute conversation - exclusively for current Axcient partners.

No formal presentations. No sales pitches. Just an opportunity for Axcient partners to meet, talk about industry challenges, ask questions, and share best practices.

Register for Xclusive Chat [March 17: 11:30am MST | 1:30pm EST]






x360Recover

Bare metal restore using Smart Recovery

Axcient's Smart Recovery enhances the way x360Recover appliances and vaults are restored, by returning an exact copy of the original disk volume. Smart Recovery is now available for virtualization, iSCSI, and bare metal restores.



x360Recover Direct-to-Cloud (D2C)

Self-hosted Private Cloud for D2C

Now, your Direct-to-Cloud backups can be accessed on your self-hosted Private Cloud vaults.

Enjoy full-featured x360Recover backups, without the expense of a local appliance, using your own self-hosted Private Cloud vault.

See requirements for self-hosting Direct-to-Cloud vault backups




Best Practices Tip: Submit a Support request

When you need the Support team

The simplest way to contact our Support team is via our x360Portal:
Log in, click "Create New" and give us all the details right there.

We've provided some fast, easy tools to collect the necessary information, plus you can always track the progress of your request in the same place.

How to create, review and close a Support ticket





Direct-to-Cloud (D2C) - Speed Demo

Have you seen Direct-to-Cloud in action yet?

Join us on March 25 for a 15-minute Direct-to-Cloud demo session:
  • Watch an easy and fast Direct-to-Cloud deployment
  • See our image-based backup
  • Direct-to-Cloud migration to and from an appliance
Register here





Axcient x360Cloud

Increase visibility with more detailed reports

Our latest releases will help you

Free NFR licenses: We're still offering all MSPs FREE x360Cloud not-for-resale (NFR) licenses for your own organization. Register for free x360Cloud NFR licenses




Single-pane-of-glass monitoring

Remote Management Console (RMC)

Monitor your entire x360Recover BDR fleet from inside the RMC console. You can see summaries of local appliances, Axcient cloud vaults and private Vaults, and check the health of Direct-to-Cloud servers and workstations- all from one place.

What can I do in the RMC?



Win a one-year membership to CompTIA ISAO

Contest Alert!

Check out our Facebook page for a chance to win a one-year corporate CompTIA membership - worth $850!

How to enter



New faces at Axcient

Meet the latest team members

At Axcient, we're striving to better meet our partners' needs every day, so our new hires have to arrive with a diverse set of skills and backgrounds. Some of the new faces on the Axcient team in March include:

Shad Foster
Instructional Designer

Lis Geraci
UX Designer

Jason Lucero
Escalations Manager

Heather Hootman
Technical Writer

Patrick Bryan
UX Designer

John B.'s new pup:
Potential intern?





Happy St. Patrick's Day!





Suggestions?

Discovered a feature you would like to see?
Please consider submitting your idea via our Feature Request form.





Technical Support

All critical issues covered 24/7

General Support 800-352-0248 #2 720-204-4500 #2
Knowledgebase Open a Support ticket Schedule live training

x360Sync Mon - Fri 6:00 AM to 6:00 PM MT
x360Cloud Mon - Fri 3:00 AM to 4:00 PM MT
x360Recover Direct-to-Cloud (D2C) Mon - Fri 24/5 MT
x360Recover Mon - Fri 24/5 MT
x360Recover (BRC/Fusion) Mon - Fri 24/5 MT
All other products Mon - Fri 6:00 AM to 5:30 PM MT




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