-—-—- Axcient Technical Best Practices Newsletter

Information from technical people for technical people.

Protect Everything.


September 2020
ARCHIVE
Axcient x360Sync (Anchor)
Thin Client BETA is underway!

Our new x360Sync Thin Client BETA pre-release is now available for eligible MSPs, letting you sync files and folders in the Axcient cloud, and freeing local storage - all while keeping data secure.

Thin Client Overview is here


Our new Partner Program: Keeping it simple

What we want most, for ourselves and for you, is simplicity.

Our simple new Partner Program offers you:
  • On-boarding technical training and certification
  • Early access to new products and programs
  • Dedicated Account Manager
  • Marketing concierge services
  • Executive sponsorship
Our simple goal is that you become a champion for Axcient - and we are focused on making that happen.

Take a look at your new Partner Program benefits

Can we really keep this simple, though?





Replibit v.10.3.0 is now x360Recover

Replibit is now x360Recover

With the latest Release 10.3.0, Replibit is now rebranded as x360Recover.

We've been merging our core products into a common look and feel with centralized management from our x360 Portal.

Check out the enhancements to x360Recover



A word from our CTO

Sick of the backup status quo?

Technology should make things easier and safer, not more complex and painful.

You shouldn’t have to put up with a patchwork of vendors and an exhaustive amount of manual labor to do the right thing for your clients.

See what our CTO, Kevin, has to say about throwing out the status quo:



x360 Portal - Protect everything.

MFA required after October 31, 2020

Although MFA was previously opt-in on the x360Portal, given the increasing number of threats within the technology space, we believe that MFA is critical to ensure the security of your client data.

After October 31st 2020, MFA on the x360 Portal will become mandatory.

To avoid losing access, please log in and setup MFA before October 31, 2020. If you fail to setup MFA before October 31, 2020, you will not be able to log in or access the x360 Portal until you follow the setup wizard on your next login.

Learn the details at the MFA FAQ and Protect Everything!


Meet Finn, Axcient's Celebrity for August


You want celebrities? We have celebrities!

Meet Finn, Callie Currier's Border Collie/Chow mix. Callie entered him in a photo contest for a dog food company and, along with ten other dogs, Finn was invited to come in for a photo shoot. Out of all of those dogs - Finn "made the bag"! What a good boy.


Axcient x360Cloud (CloudFinder)


Have you claimed your free x360Cloud licenses yet?

You already know that Microsoft does not guarantee against data loss. [see 6b] So, what is your company's strategy to backup and protect your own Microsoft 365 data?

We're offering all MSPs FREE x360Cloud not-for-resale (NFR) licenses for your own organization. With Axcient x360Cloud, your organization's Microsoft 365 data is always protected and easily accessible, with cloud-to-cloud backup directly from Microsoft 365 to the Axcient Cloud.


MSP Xperience is Friday, September 25th!

Have you signed up yet?

Axcient's MSP Xperience is Friday, September 25th: a half-day virtual education/community building event for MSPs (with a little fun thrown in.)

Network with your peers and get a chance to win some cool giveaways (including a Yeti Tundra, some Apple AirPods and a grand prize worth over $1000.) The theme is Managed Security, and we've brought together leading experts from MSPs and vendors to share their experience and best practices.

Want to join us? Register here



Suggestions?

Discovered a feature you would like to see in one of our products?
Please consider submitting your idea via our Feature Request form.



Technical Support

General Support Hours | 720-204-4500 | Mon - Fri | 6:00 AM to 5:30 PM MT
All critical issues covered 24/7


x360Sync (Anchor) Support | 720-204-4500 | Mon - Fri | 6:00 AM to 6:00 PM MT
x360Sync Knowledgebase | Open an x360Sync support ticket


x360Cloud (CloudFinder) Support |720-204-4500| Mon - Fri |3:00AM to 4:00PM MT
x360Cloud Knowledgebase | Open an x360Cloud support ticket


x360Recover (Replibit) Support | 720-204-4500 | Mon - Fri | 24/5 MT
x360Recover Knowledgebase | Open an x360Recover support ticket


BRC/Fusion Support | 800-715-2339 | Mon - Fri | 24/5 MT
BRC Knowledgebase | Open a BRC support ticket


All other products | 720-204-4500 | Mon - Fri | 6:00 AM to 5:30 PM MT
Knowledgebase | Open a support ticket





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