Technical Best Practices Newsletter

From Technical People For Technical People

August 2023 ----------------------------------------------------------- ARCHIVE | View online

x360Recover v12.3

New release in August

We're releasing x360Recover v12.3 later this month and some of the new features include:
  • Incremental vault recovery
Now you can continue an uninterrupted set of backups, even while you are actively repairing a damaged appliance. (This works by recovering the data on a vault and then moving that data back to an appliance in multiple passes.)

See the details on how incremental vault recovery works
  • New cloud snapshot retention defaults
In release 12.3, we've made changes to default cloud retention policies for newly-added protected systems.

Review the current retention policy guidelines

  • Linux agent available (free) until October 2023
Our x360Recover agent for Linux has been activated for all x360Recover devices and will remain available for free until October 2023. We've also added the Linux agent icon to downloads for D2C, just to streamline things.

Latest features of Linux for x360Recover

We've been busy around Axcient:

x360Recover Manager (RMC) v 4.55

Health report displays AutoVerify results

In the latest Manager (RMC) release, we've updated the Health Digest report to include the AutoVerify pass/fail results - including the BootVM screenshot:

Manager (RMC) v 4.55 release notes

New onboarding Guide

Need help setting alerts & using reporting?

Check out our new Guide x360Recover - Alerts and Reports. This Guide will walk you (and your technicians) through important alerting settings and reporting features to keep you up to date on the health of your systems.

This Guide is the first of many being developed - and we'd welcome your feedback on improvements or specific guide topics.

You can access the new Guide in the x360Portal (as shown below:)

Interesting Axcient person of the month: August

How did you celebrate National Oyster Week this year?

Kurt Koenig, our Senior Director of Support in Client Services, is part of an amazing volunteer team, re-populating Chesapeake Bay with oysters.

Read all about this project in this Washington Post article:

National Oyster Week

MSP Xperience 2023 is coming!
MSP Xperience 2023
Join us for MSPXperience 2023

We're giving away a HoloLens 2 to one lucky winner who attends MSP Xperience 2023! Register now and you will automatically be entered into the raffle to win this amazing giveaway.


Upcoming AXCIENT Events 2023

Deploy x360Recover & Manage Direct-to-Cloud
  • Thursday, August 17th at 1 PM EST
We'll cover the flexible deployment options of x360Recover Direct-to-Cloud (without an appliance), and x360Recover (with an appliance). You'll also see how AutoVerify automatically tests and verifies backup integrity

Background reading: Cloud AutoVerify

Recover your data in multiple scenarios (including a ransomware attack)
  • Thursday, September 7th at 1 PM EST
See near instant virtualization using Virtual Office and watch AirGap technology separate backup deletion requests from the mechanics of deletion so that data is always recoverable – even after a ransomware attack.

Background reading: Virtual Office | Airgap

x360Recover Demo Series - August/September 2023
Latest from the


---------- Weekly list of what's new in the Axcient knowledgebase

---------- x360Recover July 2023 release notes

Have a suggestion? We're listening

Discovered a feature you would like to see?
Submit your idea via our Feature Request form.

Technical Support

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