February 2022
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Direct-to-Cloud (D2C): Local cache verification
Direct-to-Cloud with local cache has been in general availability for a while now. Our fast recovery acceleration layer is included for free with D2C, giving you the speed of a local BDR appliance - but with drastically less cost (and stress) than on-prem hardware requires.
New! We've launched a new verification feature for D2C local cache: Once every 24 hours, a health check locates and "self-heals" any missing data, and then reports results to the backup server.
And now, with Agent 2.32, verification and self-healing runs even more efficiently - in the background, to avoid blocking scheduled backups.
When you open a support ticket for a backup issue, you may be asked to run the x360Recover Analysis Tool (RAT)
The RAT collects agent configuration logs, and also grabs info about Windows and overall system health. A RAT report is then saved - for us to review with you, when we work on the support ticket.
Any time your on-premises backup is unavailable, Virtual Office (VO) lets you self-manage recovery of your protected systems in the Axcient cloud.
All x360Recover partners are entitled to use Virtual Office - whether you are a Direct-to-Cloud customer or use a traditional BDR appliance.
Check out all the details on Virtual Office - and remember: As an x360Recover partner, you are already eligible to use VO.
But, please: Remind your teams to always stop and discard your virtual offices when you are finished testing to avoid unwanted overage charges. Review how overage charges work at Virtual Office use & billing
Watch a live Virtual Office recovery
Tues, Feb 22nd | 12:00pm CT Ransomware Recovery with Virtual Office
Part of Axcient's 'Simplify and Gain Profitability’
Demo Series
Watch us recover from ransomware - in real time - using self-managed x360Recover Virtual Office.
How will you respond when something completely out of your control happens and risks your business?
Join us for a candid discussion about what the co-founder of Progressive Computing learned from a similar experience and how they built processes to survive an unexpected incident.
Wed, Feb 16 | 12:00pm CT A Business Leader’s Guide to Surviving a
Catastrophic Event
x360Recover has always supported Azure VM backups. And now, D2C for Microsoft Azure skips the local appliance and sends data straight to the cloud, for a flat per-device fee with unlimited storage and retention.
