Technical Best Practices Newsletter

From Technical People For Technical People

January 2023 ----------------------------------------------------------- ARCHIVE | View online

Axcient appliances

Did you know Axcient offers a range of high-performance BDR hardware devices, shipped directly to you or your customer?

For example, our Eco2 compact server offers 6 TB of usable storage, 16 GB of RAM, and full Supermicro IPMI capabilities. (Our other BDR lines have full Supermicro IPMI capabilities, too.)

Read more about our appliance options and specifications for x360Recover

x360Recover for Linux

In 2023, we'll continue early access to Linux backup for x360Recover.

If you're interested in backing up your Linux endpoints, please sign up for early access and our team will contact you.

Have you seen these yet?

  • What are the most pressing security challenges facing MSPs?
And how can you leverage business continuity and disaster recovery (BCDR) as your last line of defense? [Video]

  • Azure VMs can be virtualized with D2C
  • Microsoft has uptime SLAs for it's Azure services - but not for the actual data stored within those services. That means you, as the MSP, are responsible for protecting your client's data running within Azure. Do you have a plan to do that? Direct-to-Cloud (D2C) now includes full virtualization and VM export for immediate failback of Azure VMs. ["How do I virtualize Azure VMs with D2C?"]

  • Calculating downtime with clients: An MSP's guide
  • Obviously, downtime costs can be extremely tricky to calculate. So in order to come up with a reliable estimate, we've developed some formulas. [PDF]

  • Use the Health Dashboard to see everything - now
  • Now your x360Recover techs can quickly see all protected systems, appliances, and vaults at a glance and take immediate action. [Overview]

Events: January 2023

Product enablement seminar

Wednesday, January 18th, 12 PM CT

Join us to learn about best practices for the four main D2C recovery methods: 1) virtualization, 2) virtual disk exports, 3) file & folder recovery, and 4) bare metal restore (BMR)


Interactive product demos

You are invited to two, live, 30-minute, interactive sessions:
  • Thursday, January 12th, 12 PM CT
  • Should you use hardware-free cloud backup (Direct-to-Cloud) or appliance-based backup, or both? Learn about your deployment options

  • Thursday, January 19th, 12 PM CT
  • Watch real-time disaster recovery with Virtual Office, and find out about x360Recover Direct-to-Cloud for Microsoft Azure

Register once and we’ll send you reminders ahead of each session.

MSP Roundtable

Tuesday, January 24th, 12 PM CT

It's true: advancements in data security can also help you cut your recurring costs.

Be one of the first 15 people to register and get a free Axcient T-shirt.

PLUS, all LIVE attendees will be entered to win a $100 gift card - and an Axcient backpack!


Latest from the
RELEASE NOTES: December 2022

---------- Weekly list of what's new in the Axcient knowledgebase

---------- x360Recover December 2022 release notes

Have a suggestion? We're listening

Discovered a feature you would like to see?
Submit your idea via our Feature Request form.

Technical Support

All critical issues covered 24/7

General Support 800-352-0248 #2 720-204-4500 #2

x360Recover Mon - Fri 24/5
x360Sync | BRC Mon - Fri 6 AM to 6 PM MT
x360Cloud Mon - Fri 3 AM to 4 PM MT
All other products Mon - Fri 6 AM to 5:30 PM MT

Knowledgebase Open a Support ticket Schedule live training

Protect Everything