Technical Best Practices Newsletter

From Technical People For Technical People

January 2024 ----------------------------------------------------------- ARCHIVE | View online

We took some big steps forward with x360Recover in 2023: Here's our whole year in review: The 2023 Release Roundup

New for 2024: Easier retention settings

Painlessly modify your retention settings in v 12.5.1

We've released our improved Retention Policy Manager for vaults and appliances in 12.5.1.

Use the new Retention Policy Manager to define your client retention policies - and then easily assign them (similar to assigning backup policies.)

Coming soon
Planned for 2024

We'll be launching x360Recover backup and recovery options for macOS data in 2024.

Check out the macOS early access signup

Support chat is here!
Did you know that 68% of our Support chats are resolved in less than 20 minutes?

Give it a try for your next Support question:
  • Log in to the x360Portal at https://partner.axcient.com/
  • On the Dashboard, click the big orange X in the lower right corner
  • Select the "Support Chat" choice to get started.

There's even a transcript available, when you're done. Let us know what you think- and please request a feature, if you have something in mind. (We are listening.)

Chat available for x360Recover & x360Cloud only

Who's showing off new Axcient swag in 2024?

Upcoming AXCIENT Events: 2024

  • Thursday, January 18 at 12 PM CT
x360Recover Demo - Ready to find out about your choices with Axcient?
  • Bring your own (BYO) BDR hardware appliances, data center, or cloud
  • Purchase (or lease) Axcient equipment
  • Replicate to the Axcient Cloud
Enter to win a Kodak Ultra Mini Portable Projector at the end of this live demo.


  • Thursday, February 1 at 12 PM CT
x360Cloud Demo: See how you can effortlessly back up and restore Microsoft 365 and Google Workspace.

Plus, all LIVE attendees will be entered to win a $100 Uber Eats gift card


Lunch and Learn: Tampa, FL
  • Wednesday, February 7 at 12:00 PM ET
Meet us at Flemings Prime Steakhouse in Tampa, FL for a free steak lunch, and to discuss how to consolidate your BCDR stack, use automation for uninterrupted business continuity, and easily upgrade from traditional backup to comprehensive BCDR.


Lunch and Learn: Atlanta, GA
  • Thursday, February 8 at 12:00 PM ET
Join us at the Capital Grille in Atlanta for a free steak lunch. We''l answer your questions about using automation for uninterrupted business continuity, consolidating your BCDR stack and, of course, upgrading from traditional backup to comprehensive BCDR.


  • Thursday, February 22 at 12 PM CT
Explore your options with x360Recover:
  • Become hardware and cloud agnostic (BYO hardware, data center or cloud)
  • Use Virtual Office to self-manage disaster recovery
  • Accelerate cloud recovery with an inexpensive device & a local data store
Enter to win a Kodak Ultra Mini Portable Projector at the end of this live demo.


Latest from the

Axcient Knowledgebase - - - - - Weekly list: What's new in the Axcient knowledgebase?

- - - - - x360Recover December 2023 release notes


- - - - - 2023 Release Roundup: Here's our whole year in review

- - - - - Q3 2023 release highlights: [video: 20 min]

Have a suggestion? We're listening

Discovered a feature you would like to see?
Submit your idea via our Feature Request form.

Technical Support

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General Support 800-352-0248 #2 720-204-4500 #2

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