-—-—- Axcient Technical Best Practices Newsletter

Information from technical people for technical people.

Protect Everything.

July 2020
Meet the new Axcient x360!

Introducing our new home page...

We're excited to announce our new Axcient.com home page

...And our new product names!

We've acquired and built some great intellectual property and now we've brought it all together in one platform:Axcient x360

Axcient x360 gives you three backup services under a "single pane of glass":
  • x360Cloud provides SaaS backup (formerly CloudFinder)
  • x360Recover supplies business continuity/ disaster recovery (Reblibit/BRC/Fusion)
  • x360Sync delivers secure sync and share (formerly Anchor)

Now you can significantly reduce your costs (and replace multiple BDR vendors) by standardizing on one platform, built for MSPs. Finally: all three backup services your clients need, managed in one place, with one user experience.

Through the rest of this year, we'll continue to simplify the Axcient x360 experience.
We're looking forward to making your Axcient x360 partner experience even better!

Axcient x360Recover
Convergence of Replibit and BRC/Fusion

We announced in June the convergence of our three BDR products - Replibit, BRC, and Fusion - into one offering: x360Recover.

We're delivering the best from each product :
  • Chain-free backups and AirGap recovery from Replibit for 15-minute RPO and differentiated security
  • Modern UX and Virtual Office from BRC for industry leading RTO
  • Direct-to-cloud tech from Fusion
x360Recover also includes automatic upgrades with no additional cost, conversion, or migration required, and integration with ConnectWise and Autotask PSA and RMM.

Check out the press release

Axcient DirectRestore for Replibit

DirectRestore (a granular recovery utility for Microsoft Exchange and SQL) is now available for Replibit. You can use it to retrieve individual emails or entire mailboxes from Microsoft Exchange, as well as recover database items and tables from Microsoft SQL.

Details on how to use ADR are here

Got recipes?

Episode 153: Things That Happen When You Work From Home

Recognize that face beneath the chef hat? Yes, it is Axcient's own Kent Sieckman, VP of Support. In under two minutes, he will attempt to create a Bacon Breakfast Pizza in his home pizza oven.

Ready? Go!

Recipe for Kent's Bacon Breakfast Pizza

Okay. Your turn.

Got a recipe we need to share with other Axcient partners? Let us know!

Axcient x360Sync (formerly Anchor)

Now available! Edit with Microsoft 365 Word, PowerPoint and Excel

If your organization has a commercial Microsoft 365 subscription, you can now edit files with Word, PowerPoint and Excel, directly from the Web Portal.

  • Format fonts, images, charts, and styles
  • Collaborate in real time
  • Auto-save Track Changes and Comments
  • No need to download or use local apps

Take a look at this long-awaited functionality

More privacy in MFA

Self-managed multi-factor authentication (MFA) for x360Sync has a special new feature. Passwords are concealed when users enable MFA (called Two-Step Authentication) and enter the password in the Authentication Code field. This adds even more privacy to x360Sync’s second-layer of security.

How to enable MFA for x360Sync

Free, customized client training resources

Once your x360Sync clients are up and running, give them some practical training. When your client is confident using x360Sync, they quickly see the value. Since a little training goes a long way, we've provided a brandable End-User Guide and self-help videos.

Free end-user training resources

Axcient x360Cloud (formerly CloudFinder)

x360Cloud supports Microsoft 365 services

x360Cloud supports a range of Microsoft 365 services and features, including shared mailboxes and archive folders on Outlook.

Curious about the full list? Details are here

x360Cloud MFA

Give your customers an extra layer of security with multi-factor authentication. It's easy, too, because x360Cloud MFA is self-managed: users log in and enable MFA for their own individual accounts.

How to enable MFA for x360Cloud

Happenings around Axcient

Our employees have always been distributed (across the US and around the world) but, just like your company, we've been discovering new ways to work and adapt.

So - what's been happening with Axcient people in June?

Adilyn JoAnn Wimmer joined Team Wimmer
at 4 a.m. on 6/2/2020
Sara Armentrout planted
her garden. Stay tuned
for the harvest reports
Mark Saner explored a technical matter with his able assistant

Corey Banner is one of 2020 CRN's
Women of the Channel

Nolan Ramos celebrated
his first birthday --
with lots of cake!

Matt Saxton's family moved to a new house. (That's Juneau in the back seat)


Discovered a feature you would like to see in one of our products?
Please consider submitting your idea via our Feature Request form.

Technical Support

General Support Hours | 720-204-4500 | Mon - Fri | 6:00 AM to 5:30 PM MT
All critical issues covered 24/7

x360Sync (Anchor) Support | 720-204-4500 | Mon - Fri | 6:00 AM to 6:00 PM MT
x360Sync Knowledgebase | Open an x360Sync support ticket

x360Cloud (CloudFinder) Support |720-204-4500| Mon - Fri |3:00AM to 4:00PM MT
x360Cloud Knowledgebase | Open an x360Cloud support ticket

x360Recover (Replibit) Support | 720-204-4500 | Mon - Fri | 24/5 MT
x360Recover Knowledgebase | Open an x360Recover support ticket

BRC/Fusion Support | 800-715-2339 | Mon - Fri | 24/5 MT
BRC Knowledgebase | Open a BRC support ticket

All other products | 720-204-4500 | Mon - Fri | 6:00 AM to 5:30 PM MT
Knowledgebase | Open a support ticket

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