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Technical Best Practices Newsletter

From Technical People For Technical People


Technical Best Practices newsletter July 2023


July 2023 ----------------------------------------------------------- ARCHIVE | View online




x360Recover for Linux

New! Linux agent available (free) until October 2023

Our x360Recover agent for Linux has been activated for all x360Recover devices and will remain available for free until October 2023.

For x360Recover vaults (12.2.0 or higher), the Linux agent installation for Direct-to-Cloud is now available on the Clients page:

Linux for x360Recover

For x360Recover appliances, you'll find the Linux agent installation on the Downloads page. Take a look at how to install an x360Recover Linux agent on an appliance [ 5-min video]




Axcient has a mascot!
Meet Xavier Robot
(and his creator, Marc Ybarita)


Not every company has their own mascot - but here at Axcient, we like to stay ahead of the curve.

The creative force behind Xavier is our own Marc Ybarita, (also a Tier 3 Support Team Lead) who's recently been expanding Xavier's universe.

Check out the full interview with Marc on our blog to see what's happening in Xavier's robotic world, including his custom Axcient motorcycle ??



Managing alerts with ConnectWise Asio™

Sync x360Recover to ConnectWise

Keeping track of alerts is challenging - so, automate that process by letting x360Recover sync information to ConnectWise Asio for you: create tickets, assign them & automatically send them using ConnectWise integration.




New marketing tools

Have you seen our How-to Guide for Lunch and Learns yet?

"Lunch and learns" are valuable events you can host to educate, engage, and establish meaningful connections with your target prospects.

We've put together a How-to Guide to help you organize your own Lunch and Learn events, including an organization checklist, a worksheet to create your own landing page (with email copy) - and even a form to make your own follow-up email.



Access your own How-to Guide now by logging into thex360Portal and selecting Marketing Portal, like this:

Axcient Marketing Portal


AXCIENT Events: July 2023


Watch x360Recover restore data in various scenarios - including ransomware attacks
  • Thursday, July 20th at 1 PM EST
Watch how our AirGap handles deletion so that data is always recoverable, see our cloud-based BCDR Local Cache for Direct-to-Cloud – and learn how to avoid downtime in the Azure public cloud with Direct-to-Cloud for Microsoft Azure.

Background reading: AirGap | Azure VMs with Direct-to-Cloud




Axcient Lunch and Learn - Parsippany, NJ
  • Wednesday, July 19, 12 PM PT
Meet with Axcient and MSPs from your area for a free steak lunch, networking with your channel peers, and a fresh look at BCDR optimization.




Axcient Lunch and Learn - Waltham, MA
  • Tuesday, July 18, 12 PM PT
Join Axcient and your fellow MSPs from the area for a free steak lunch at Ruth’s Chris. Take a fresh look at BCDR optimization and innovation. And - we’ll discuss ways you can reduce your labor requirements by 50% and decrease your support tickets by 70%.





Critters seen around Axcient this summer

We are a diverse bunch at Axcient- and that includes our pets:
Critters seen around Axcient this summer


Latest from the


RELEASE NOTES: June 2023

---------- Weekly list of what's new in the Axcient knowledgebase

---------- x360Recover June 2023 release notes





Have a suggestion? We're listening

Discovered a feature you would like to see?
Submit your idea via our Feature Request form.




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