Technical Best Practices Newsletter

From Technical People For Technical People

November 2022 ----------------------------------------------------------- ARCHIVE | View online

x360Recover: See everything. Respond faster.

See all of your protected systems - at a glance

We've added a new Systems Details tab to the x360Recover health dashboard.

Now you can quickly glance through all protected systems, filter to see any troubled clients, and take immediate action, without any excessive navigating or clicking around within x360Recover.

x360Recover Systems Details tab

How to use the new Systems Details tab

x360Recover: Find it. Fix it.

You've identified a troubled job. Start fixing it yourself, now.
You may notice this new message on the Jobs page of your vault.

To speed up your response times, we've added alerts like this one (including links explaining your options) whenever one of your protected systems experiences a troubled backup job.

Take a look at this worksheet [Agent event logs and alerts] which can help you identify and respond to the most common errors and alerts.

x360Recover: View usage details

Pinpoint usage by client and system

We've listened to your feedback and enhanced the x360Recover billable usage report.

Usage report

The new report format identifies use by client names, protected systems and GBs of storage. It's available for download in .csv format via the Axcient x360Portal

How to use the updated x360Recover billable usage report

Azure survey

How do YOUR clients back up their Azure data?

Our team is conducting a survey about Azure deployments and backups - and why you're using them (or not using them.)

Participate in our survey for a chance to win one of three $100 Visa gift cards.

Have even more to tell us about your Azure use?

Your insight is valuable to us. Are you open to a compensated 30-minute discussion with our team regarding Azure backups?

Get started here

First Annual Partner Awards

Congratulations to the winners of our first annual Axcient Partner Awards, announced at MSPXperience on October 20!

2022  Axcient Partner Award winners

Close to 1,000 MSPs joined the Axcient MSP Xperience event last month.

If you missed it, we've captured a few quotable quotes from our panel members:

RELEASE NOTES: October 2022

---------- x360Recover October 2022 release notes

---------- Weekly list of what's new in the Axcient knowledgebase


Discovered a feature you would like to see?
Submit your idea via our Feature Request form.

Technical Support

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